SHIPPING AND DELIVERY

COVID 19 - Japan Post - International mail service availability chart (Updated on August  27,  2021)

Choose the option that best meets your needs

Large / Heavy

  • International Postal Parcel / SAL : (a.k.a. Regular SAL) - with tracking number
  • International Postal Parcel / air mail : (a.k.a. Regular Airmail) - with tracking number
  • Surface : with tracking number . Packages generally arrive within 1-2 months.
  • EMS : the fastest, most reliable method. Packages generally arrive within 3 days.
  • DHL

 Small Packet

  • Registered Air mail : up to 2 kg / 90 cm - packages generally arrive within 15 days.
  • Registered SAL : up to 2 kg / 90 cm - shipments usually take 2-3 weeks to arrive.
  • Surface : with tracking number . Packages generally arrive within 1-2 months.
  • EMS : the fastest, most reliable method. Packages generally arrive within 3 days. 
  • DHL

 

Combine your orders and reduce your shipping costs

  •  We ship thousands of products from our family of sites to more than 70 countries.
  • When possible, we'll reduce your shipping costs by combining all items you have ordered from our sites,

 

 Combined shipment is only possible for the types of items listed below: 

  • In-stock items + In-stock items
  • In-stock items + order items scheduled to be released the current month
  • Pre-order items scheduled to be released the same month
  • We combine postage up to 5 kg or 5 items in one lot, exception to irregular sized items and printed matters ( Books, Magazines, Posters, etc)  
  •  If you want to change the content of a package we have already prepared for shipping, it will cost 500 JPY to repack it. 

 

Please note that registered SAL is no longer available for those countries : Australia / Denmark / Finland / Germany / Greenland / Hungary / Norway / Poland / France  / Netherlands / Spain / Ukraine / Gibraltar.  

 Where We Ship ?

 We gladly ship to the following countries:

  • Albania
  • Algeria
  • Argentina
  • Armenia
  • Australia
  • Austria
  • Bahamas
  • Belgium
  • Bermuda
  • Bolivia
  • Brazil
  • British Virgin Islands
  • Brunei
  • Bulgaria
  • Canada (SUSPENDED)
  • Chile
  • China
  • Colombia
  • Costa Rica
  • Croatia
  • Czech Republic
  • Denmark
  • Ecuador
  • El Salvador
  • Estonia
  • Finland
  • France
  • French Guiana
  • French Polynesia
  • Germany
  • Gibraltar
  • Greece
  • Greenland
  • Guadeloupe
  • Honduras
  • Hong Kong
  • Hungary
  • Iceland
  • Indonesia
  • Ireland
  • Israel
  • Italy
  • Japan (SUSPENDED)
  • Kazakhstan
  • Kenya
  • Kuwait
  • Latvia
  • Lithuania
  • Luxembourg
  • Malaysia
  • Mauritius
  • Mexico
  • Morocco
  • Namibia
  • Netherlands
  • New Caledonia
  • New Zealand
  • Nigeria
  • Norway
  • Oman
  • Peru (SUSPENDED)
  • Philippines
  • Poland
  • Portugal
  • Puerto Rico
  • Qatar
  • Romania
  • Russia
  • Saudi Arabia
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • South Korea
  • Spain
  • Sri Lanka
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • Tunisia
  • U.S. Outlying Islands
  • U.S. Virgin Islands
  • Uganda
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • United States
  • Uruguay
  • Vatican City
  • Vietnam

 Country not listed?

We have chosen not to ship to some countries for a variety of reasons (carriers do not deliver there, we have products that cannot be easily shipped to these countries or we have had a high rate of fraudulent orders coming from these countries). We appreciate your interest in Proxy Rabbit Japan, and we would like to apologize for any inconvenience this may cause.

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